Contact Us

Questions? Orders? Custom builds? We'd love to hear from you.

Get in Touch

We're here to help. Reach out anytime — we respond within 24 hours.

📧 Email

hello@llamabox.io

General inquiries, orders, support requests

📱 Phone

(502) 718-3730

Call or text — we answer promptly

What to Include in Your Message

The more context you provide, the faster we can help.

For Orders:

For Questions:

Need Support?

If you already have a LlamaBox, check your support contract level.

Support Level Hours/Month Availability Price
Silver 5 hrs 9AM-6PM $500/mo
Gold 10 hrs 24/7 $750/mo
Platinum 20 hrs 24/7, dedicated line $1,000/mo

Annual plans available — save $1K-$3K per year.

How We Can Help

🛠️ Hardware Setup

Unboxing, installation, network configuration, model loading. We walk you through everything.

🤖 Agent Configuration

Setting up your AI agent to talk to LlamaBox. Custom prompts, tools, workflows.

🔄 Model Updates

New Qwen version? We'll push the update to your appliance. Free for all customers.

📊 Hardware Diagnostics

Remote diagnostics, performance tuning, troubleshooting. We monitor your appliance.

Let's Build Something Great

Whether you're ready to order or just exploring — we're here to help.

Send Us an Email