Contact Us

Questions? Orders? Custom builds? Professional services? We'd love to hear from you.

Get in Touch

We're here to help. Reach out anytime — we respond within 24 hours.

📧 Email

hello@llamabox.io

General inquiries, orders, support requests, professional services

📱 Phone

(502) 718-3730

Call or text — we answer promptly

What to Include in Your Message

The more context you provide, the faster we can help.

For Orders:

For Professional Services:

For Questions:

Need Support?

If you already have a LlamaBox, check your support contract level.

Support Level Hours/Month Availability Price
Silver 5 hrs 9AM-6PM $500/mo
Gold 10 hrs 24/7 $750/mo
Platinum 20 hrs 24/7, dedicated line $1,000/mo

Annual plans available — save $1K-$3K per year.

How We Can Help

🛠️ Hardware Setup

Unboxing, installation, network configuration, model loading. We walk you through everything. Hand delivery included anywhere in the contiguous U.S.

🦙 Hermes Configuration

One free config included with every LlamaBox. Additional agents, custom prompts, tool configuration — all available at $200/hr.

🔄 Model Updates

New Qwen version? We'll push the update to your appliance. Free for all customers. If you have a support contract, we handle it remotely.

📊 Hardware Diagnostics

Remote diagnostics, performance tuning, troubleshooting. We monitor your appliance. Available with Silver, Gold, or Platinum support.

Let's Build Something Great

Whether you're ready to order, need professional services, or just exploring — we're here to help.

Send Us an Email Call (502) 718-3730